sarangdominoPrivacy Policy

This page describes what data we collect when you use sarangdomino and how we keep that data protected. We collect your email, phone number, and government ID only to verify your identity and comply with anti-money-laundering regulations. We do not sell your personal information to advertisers or third parties outside our payment and compliance partners.

When you create an account on sarangdomino, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place a bet on Liga 1 or any other market, we record that activity for account management and regulatory purposes. Your data is encrypted in transit and at rest. We retain your information only as long as necessary—typically until you close your account or local law requires deletion.

Our privacy practices apply to all sarangdomino users regardless of location. If you have questions about how we handle your data, contact our support team via the channels listed at the end of this policy.

What Data We Collect on sarangdomino

Account Registration Data

When you register on sarangdomino, we collect your full name, email address, phone number, date of birth, and a password of your choosing. We use this information to create and manage your account, communicate important updates (e.g., successful withdrawal, login from a new device), and verify your identity before your first withdrawal. Your email is the primary contact method; ensure it remains valid and that you can access it.

Know Your Customer (KYC) Verification Data

Before you withdraw funds from sarangdomino, we collect government-issued ID (Indonesian KTP, SIM, or passport) and proof of address (utility bill or bank statement dated within three months). We upload these documents to an encrypted, isolated database separate from the main platform. Only our compliance team accesses KYC data for verification and fraud detection. We do not use KYC photos for marketing, surveillance, or any purpose beyond confirming your identity and meeting regulatory requirements.

Payment and Transaction Data

We record every deposit, withdrawal, and betting transaction on sarangdomino. This includes the payment method (DANA, e-wallet virtual account, mobile banking, etc.), the amount, the timestamp, and the destination wallet or account number. We do not store full credit-card or full bank-account numbers; instead, we tokenize sensitive payment details so we can process withdrawals without retaining plaintext account data. Transaction records are kept for at least seven years to comply with financial regulations and help us investigate disputes.

Betting and Gaming Activity

We log all bets, spins, and wagers you place on sarangdomino—Liga 1 football matches, live-dealer blackjack, Aviator slots, Mobile Legends esports, etc. This log includes the game type, stake, outcome, and timestamp. We use this data to calculate your balance, settle disputes, and detect fraud or suspicious patterns. Your betting history remains accessible in your sarangdomino account for as long as the account exists.

Device and Network Information

When you access sarangdomino from your Android phone, iOS device, or desktop, we record your device type, operating system, browser, and IP address. This helps us troubleshoot technical issues, prevent fraud, and ensure sarangdomino works smoothly across different devices. If you log in from an unfamiliar location or device, we may ask for additional verification (email confirmation or SMS code) for your security.

Communication and Support Records

If you contact our support team via email, in-app chat, or phone, we record your message, our response, and any attachments or screenshots you provide. We keep these records to resolve your issue, train our support staff, and improve our service. Your support tickets remain confidential and are not shared with third parties.

We at sarangdomino collect only data necessary to operate our platform securely and comply with law. We do not monetize your data.

sarangdomino privacy team

How We Use and Protect Your Data

Data Usage on sarangdomino

We use your data for the following purposes:

To operate sarangdomino—processing deposits and withdrawals, settling bets, updating your balance.
To verify your identity via KYC and prevent fraud, money-laundering, and underage access.
To communicate with you—confirming account actions, notifying you of withdrawals, sending security alerts.
To troubleshoot technical issues and improve sarangdomino's performance on Android, iOS, and desktop browsers.
To comply with legal obligations and respond to government requests if lawfully required.

Data Security on sarangdomino

We encrypt all sarangdomino data in transit using HTTPS with TLS 1.2 or higher. User passwords are hashed using bcrypt; we never store plaintext passwords. Payment tokens, KYC documents, and transaction records are stored in encrypted databases with access restricted to authorized staff only. Our servers are hosted in secure data centres with firewalls, intrusion-detection systems, and 24/7 monitoring. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

Third-Party Data Processors

We share data with third parties only when necessary to provide sarangdomino services:

Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment): We provide your name, account number, and transaction amount only to process your deposit or withdrawal. These partners have their own privacy policies; we are not responsible for their data handling.
Compliance and AML providers: We share KYC data with third-party verification services to confirm your identity and detect money-laundering risks.
Analytics and logging: We may use third-party analytics tools to understand how sarangdomino is used and detect security threats. These tools do not receive your payment data or KYC documents.

We do not sell your data to advertisers, data brokers, or marketing firms. We do not use your information to target you with ads on external platforms unless you explicitly opt in (which sarangdomino does not currently support).

Data Retention on sarangdomino

We retain your account data for as long as your sarangdomino account remains active. Once you close your account, we delete most personal data within thirty days, except where retention is required by law (typically five to seven years for financial records). KYC documents are deleted once the legal retention period expires, unless you request deletion earlier and no regulatory holds apply. Transaction logs are kept for audit and dispute-resolution purposes for at least seven years.

Your Rights Regarding sarangdomino Data

Depending on your location, you may have the right to:

Access: Request a copy of all personal data sarangdomino holds about you. We will provide this within thirty days of your request.
Correction: Ask us to correct inaccurate information (e.g., misspelled name, wrong address). You can also update most information directly in your sarangdomino account settings.
Deletion: Request deletion of your data, subject to legal retention requirements. We will delete what we can and explain any data we must retain.
Portability: Receive your data in a portable format (e.g., CSV) so you can transfer it to another service.

To exercise any of these rights, email our privacy team (contact information below) with your request and proof of identity. We will respond within thirty days.

Cookies and Tracking

sarangdomino uses cookies and similar tracking technologies to remember your login, remember your preferences (e.g., preferred payment method), and detect fraud. You can disable cookies in your browser settings, though this may reduce sarangdomino's functionality. We do not use third-party cookies for advertising or external tracking unless you access sarangdomino from a location with specific cookie laws that require explicit consent—in which case, we ask for permission before setting non-essential cookies.

Data Breach Notification

If we discover unauthorized access to sarangdomino data that puts your privacy or security at risk, we will notify you via email within seventy-two hours of discovering the breach. We will explain what data was accessed, what steps we took to secure your account, and what you should do (e.g., reset your password). We will also notify relevant regulatory authorities as required by law.

International Data Transfer

sarangdomino servers may be located outside Indonesia. By using our platform, you acknowledge that your data may be transferred to, stored in, and processed in countries with different privacy laws. We apply the same security and privacy standards regardless of server location. If your jurisdiction requires explicit consent for international data transfer, we will ask for this during account registration.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in sarangdomino features, legal requirements, or data-handling practices. We will notify you of material changes via email or in-app notification at least thirty days before they take effect. Continued use of sarangdomino after the update constitutes your acceptance of the new policy.

Encryption (SSL/TLS): A security protocol that scrambles your data so it cannot be intercepted in transit. All sarangdomino communication uses HTTPS encryption.
KYC: Know Your Customer. A regulatory requirement to verify identity and prevent money-laundering. sarangdomino requests KYC data once before your first withdrawal.
Tokenization: A technique where sensitive data (bank account number) is replaced with a unique token. sarangdomino uses tokenization to protect payment information.
Data Retention: How long we keep your information. sarangdomino retains transaction records for seven years to comply with financial law; most personal data is deleted when you close your account.

Contact Us About Privacy

If you have questions about sarangdomino's privacy practices, wish to request access to your data, or file a complaint, contact us:

Email: [email protected]
In-app chat: Available in your sarangdomino account settings under Support.
Mailing address: Our postal address is available upon request via email.

Jurisdiction notice: Our services are available only where local law permits. Your use of sarangdomino is subject to applicable laws in your jurisdiction. This privacy policy is governed by the laws of the jurisdiction where sarangdomino operates, unless your jurisdiction requires its own privacy laws to take precedence.